Elbagino may offer promotional discounts on specific products or during certain periods. These discounts are subject to change or withdrawal at the discretion of the company.

Coupon codes must be entered at the time of checkout to be valid. Each code has specific terms and conditions, and only one code can be applied per order unless otherwise stated.

Some products or categories may be excluded from discount promotions. Check the details of each promotion for specific exclusions.

Promotional discounts and coupon codes have expiration dates. Expired discounts will not be honored, and no extensions will be granted.

Returns or exchanges are accepted within a 15 days specific period from the date of purchase. Items must be unused, in their original condition, and with all tags attached.

To initiate a return, customers must follow the instructions outlined in the Returns and Exchanges Policy on the Elbagino website. This may include providing proof of purchase.

Refunds will be processed in the original form of payment. Exchanges for a different size or color may be offered, subject to product availability.

Certain items, such as intimate apparel or personalized products, may not be eligible for return due to hygiene or customization reasons.

Customers are responsible for return shipping costs unless the return is due to a Elbagino error. It is recommended to use a trackable shipping method.

If a product is received damaged or defective, customers should contact  Elbagino customer service immediately for assistance.

Elbagino reserves the right to charge a restocking fee for returns that do not meet the specified conditions.

The return policy is subject to change at the discretion of Elbagino. Any modifications will be communicated on the website.

Please refer to the detailed Discount Policy and Return and Exchange Policy on the Elbagino website for specific terms and conditions.